General Policies

OHS General Policies FAQ:

How do I contact you?

The Ohio History Connection: 
Address: 800 E. 17th Avenue, Columbus, OH 43211 
Telephone: 614-297-2300  Toll-free: 800-686-6124


For inquiries about permissions and rights for images:

For inquiries about research questions or on the resources available in the Archives/Library:  

For questions or comments that you have for the marketing or communications staff:

Where do I park at the Ohio History Connection?

There is a large parking lot with free parking in front of the entrance to the Ohio History Center, 800 E 17th Ave, Columbus, OH. The Center includes the museum, State Historic Preservation Office, the Archives/Library, Echoes in Time Theater, and the administrative offices of the Ohio History Connection. In addition, there is a large parking lot in front of the primary entrance to the Ohio Village, on the same parcel of land, and north of the Center at 800 E 17th Ave, Columbus, OH. Parking is free for Ohio History Connection Visitors and Ohio Village Visitors.

When is the Ohio Village open to the public?

The Ohio Village is open to the public during special public events, such as Glorious Fourth (on the fourth of July) and “Dickens of a Christmas” (during the Christmas season). In addition, starting in June 2012, the Ohio Village will be open in the summer months during the same hours that the Center is open. the Ohio Village is also open to school groups, by appointment approximately 200 days of the year.

For more information see the Ohio Village webpage on this website. To find out about events at the Ohio Village, or

What are the hours for the Ohio History Center?

Wednesday through Saturday, 10-5; Sunday, Noon-5.

What are the hours for the Archives/Library?

Wednesday through Saturday, 10-5.

Can I take photos in the galleries?

In most galleries, you may take photos without flash. If there is an exhibit in which photos are prohibited, it will be posted at the entrance to the exhibit.

What may I bring with me into the Archives/Library?

For the protection of the collection, visitors are limited to bringing in no more that what will fit in a box not bigger than a microfilm box. Pencils are allowed as well as paper for notes.

Membership FAQs

I mailed my membership application/renewal form and payment. When can I expect to receive my new membership cards?

New members will receive an introductory membership packet and two cards within 3-4 weeks. Renewing members will receive new membership cards within 3-4 weeks.

I purchased a membership online. Can I take advantage of my membership benefits right away?

Yes! Look for a separate e-mail after you purchase your membership with instructions on how to print a temporary membership card from our website. Present the temporary card at any OHS site to receive the admission benefit for your membership category.

How do I use my 10% shopping discount at the online Ohio History Store?

Enter the membership coupon code into the box on the online shopping cart, prior to clicking the Checkout button. To obtain the coupon code, please call the Membership Office at 800.686.1545.

What do I do if I need an additional membership card?

Contact the Membership Office to request a replacement card. Your card will be mailed to you within two business days.

How do I change my address or correct a misspelled name?

Send us an e-mail with your name, member number, former address, new address, and any other changes. We will update your record within 1-2 business days.

I filed a change of address form with the Post Office when I moved. Do I still need to send you my new address?

We receive address updates from the Post Office approximately every three months. To ensure you receive all your membership materials, please contact us with your new address shortly before you move.

How do I renew my membership?

Approximately two months before your membership expires, you will receive a renewal notice. You may return the notice with payment by mail or renew your membership online.

What if I receive another renewal notice after I have sent in my payment?

Sometimes your payment and a reminder notice will cross in the mail. Please disregard the notice. But, if you have a concern, please call.

Can I give membership as a gift?

Yes, gift memberships are available for birthdays, graduation, holidays, or any occasion. You can register friends, family, or associates for a gift membership on your renewal notice or application, by calling the Membership Office, or at our online store.

How do I donate money to the Ohio History Connection?

We accept monetary donations online, by mail, over the phone, or if you wish to stop in and meet us in person. Please visit our donations web page for more information.

How do I donate items to the Ohio History Connection?

For information on how to donate historical items such as books, manuscripts, audiovisuals or artifacts, please contact the Collections Registrar at 800.686.6124.

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